The SPARKLE-K Satisfaction Guarantee
We stand behind our work with a bulletproof, 100% satisfaction guarantee. We promise to arrive on time, honor our schedule, and execute your cleaning plan to perfection. If you are ever less than thrilled with any aspect of our work, notify us within 24 hours. We will return to your site immediately to correct it for free. Our business owner’s personal commitment means we do not stop until your space is flawlessly fresh.
Frequently Asked Questions (FAQs)
Service 1
Q: What geographic areas do you serve?
A: Our primary service area is Edmonton, but we regularly service all surrounding communities, including St. Albert, Sherwood Park, and adjacent municipalities. If you aren't sure if you fall into our zone, give us a call!
Service 3
Q: What happens if a cleaning is not up to my standards?
A: This is where our superpower kicks in. If any part of our service falls short, contact us immediately. We will dispatch a team—including the business owner herself if necessary—to fix the issue right away at no extra cost to you. Your satisfaction is our absolute priority.
Service 1
Q: Do we need to provide our own cleaning supplies and equipment?
A: No, you don't have to lift a finger. SPARKLE-K arrives fully equipped with commercial-grade vacuums, fresh microfiber cloths, and premium cleaning products. If your facility requires specific eco-friendly products or specialized disinfectants, just let us know during your consultation and we will happily accommodate your needs.
Service 2
Q: Is SPARKLE-K insured and bonded?
A: Yes, absolutely. We carry comprehensive liability insurance and commercial bonding. We protect your space, your assets, and our employees at all times, giving you total peace of mind.